Refund policy

Return & Refund Policy

Jakeko offers a 30-day return policy on all portable monitor stands and tablet mounts. If you are not satisfied with your purchase, you may return it within 30 days of delivery for a full refund.

Conditions

  • Item must be in original condition and packaging
  • Include all accessories and components
  • Proof of purchase required

How to Start a Return

  1. Email support@jakeko.com with your order number
  2. Receive a return authorization within 24 hours
  3. Ship the item to the provided address
  4. Refund processed within 5 business days of receipt

Free return shipping for US customers. International return shipping is the responsibility of the buyer.